NAME

RT-Extension-AuditLog - Log all RT access requests

DESCRIPTION

In some environments, there are auditing requirements regarding access to the data in tickets. Modifications are already well preserved in the transaction history of a ticket, but read access is not tracked by native RT facilities.

There is the webserver log, but that does not include the user-name in all cases.

RT VERSION

Tested with RT 4.4.

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions.

I recommend you check if the two files were really installed into the right directory.

Edit your /opt/rt4/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::AuditLog');

Clear your mason cache

rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

CONFIGURATION

This module is configures by setting the following options in the RT configuration file (RT_SiteConfig.pm or a new file under RT_SiteConfig.d):

Set($AuditLogToFileNamed, 'audit.log');
Set($AuditLogToSyslog, 'Audit');        # "ident" parameter to Log::Dispatch::Syslog

AUTHOR

Otmar Lendl <lendl@cert.at>

(based on input received on the RT Dev forum: https://forum.bestpractical.com/t/audit-log-for-user-read-activity/35137 )

All bugs should be reported via email to lendl@cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2020 by nic.at GmbH

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991