NAME

Paws::Support::SeverityLevel

USAGE

This class represents one of two things:

Arguments in a call to a service

Use the attributes of this class as arguments to methods. You shouldn't make instances of this class. Each attribute should be used as a named argument in the calls that expect this type of object.

As an example, if Att1 is expected to be a Paws::Support::SeverityLevel object:

$service_obj->Method(Att1 => { Code => $value, ..., Name => $value  });

Results returned from an API call

Use accessors for each attribute. If Att1 is expected to be an Paws::Support::SeverityLevel object:

$result = $service_obj->Method(...);
$result->Att1->Code

DESCRIPTION

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see Choosing a severity (https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity) in the AWS Support User Guide.

ATTRIBUTES

Code => Str

The code for case severity level.

Valid values: low | normal | high | urgent | critical

Name => Str

The name of the severity level that corresponds to the severity level code.

The values returned by the API are different from the values that appear in the AWS Support Center. For example, the API uses the code low, but the name appears as General guidance in Support Center.

The following are the API code names and how they appear in the console:

  • low - General guidance

  • normal - System impaired

  • high - Production system impaired

  • urgent - Production system down

  • critical - Business-critical system down

For more information, see Choosing a severity (https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity) in the AWS Support User Guide.

SEE ALSO

This class forms part of Paws, describing an object used in Paws::Support

BUGS and CONTRIBUTIONS

The source code is located here: https://github.com/pplu/aws-sdk-perl

Please report bugs to: https://github.com/pplu/aws-sdk-perl/issues