NAME

RT::Extension::PriorityAsString - show priorities in RT as strings instead of numbers

SYNOPSIS

# in RT config
Set(@Plugins, qw(... RT::Extension::PriorityAsString ...));

# Specify a mapping between priority strings and the internal
# numeric representation
Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));

# which order to display the priority strings
# if you don't specify this, the strings in the PriorityAsString
# hash will be sorted and displayed
Set(@PriorityAsStringOrder, qw(Low Medium High));

INSTALLATION

*NOTE* that it only works with RT 3.8.3 and newer.

perl Makefile.PL
make
make install (may need root permissions)

Edit your /opt/rt3/etc/RT_SiteConfig.pm (example is in synopsis above)

rm -rf /opt/rt3/var/mason_data/obj
Restart your webserver

PriorityAsString

Returns String: Various Ticket Priorities as either a string or integer

COPYRIGHT AND LICENCE

Copyright (C) 2008, Best Practical Solutions LLC.

This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

AUTHOR

Ruslan Zakirov <ruz@bestpractical.com>