NAME

eBay::API::XML::DataType::Enum::DisputeExplanationCodeType

DESCRIPTION

Contains the dispute explanation, entered when the dispute was created. Provides additional information to supplement the dispute reason. The values allowed depend on the value of DisputeReason.

SYNOPSIS

Enums:

BuyerHasNotResponded

The buyer has not responded within the 7-day waiting period. Allowed when DisputeReason is BuyerHasNotPaid. Corresponds to legacy schema value 1.

BuyerRefusedToPay

The buyer has refused to pay. Allowed when DisputeReason is BuyerHasNotPaid. Corresponds to legacy schema value 2.

BuyerNotClearedToPay

The buyer is not cleared to pay. Allowed when DisputeReason is BuyerHasNotPaid. Corresponds to legacy schema value 24.

BuyerReturnedItemForRefund

The buyer returned the item for a refund. Allowed when DisputeReason is TransactionMutuallyCanceled. Corresponds to legacy schema value 5.

UnableToResolveTerms

The buyer and seller were unable to resolve a disagreement over terms. Allowed when DisputeReason is TransactionMutuallyCanceled. Corresponds to legacy schema value 12.

BuyerNoLongerWantsItem

The buyer no longer wants the item. Allowed when DisputeReason is TransactionMutuallyCanceled. Corresponds to legacy schema value 25.

BuyerPurchasingMistake

The buyer made a mistake. Allowed when DisputeReason is TransactionMutuallyCanceled. Corresponds to legacy schema value 14.

ShipCountryNotSupported

The buyer requests shipment to a country that the seller does not ship to. Allowed when DisputeReason is BuyerHasNotPaid. Corresponds to legacy schema value 20. Deprecated.

ShippingAddressNotConfirmed

The buyer requests shipment to an unconfirmed address. Allowed when DisputeReason is BuyerHasNotPaid or TransactionMutuallyCanceled. Corresponds to legacy schema value 21.

PaymentMethodNotSupported

The buyer requests a payment method that the seller does not accept. Allowed when DisputeReason is BuyerHasNotPaid or TransactionMutuallyCanceled. Corresponds to legacy schema value 22. Deprecated.

BuyerNoLongerRegistered

The buyer is no longer a registered user. Allowed when DisputeReason is BuyerHasNotPaid. Corresponds to legacy schema value 23.

OtherExplanation

Some other reason not specified in this code list. Allowed when DisputeReason is either BuyerHasNotPaid OR TransactionMutuallyCanceled. Corresponds to legacy schema value 13.

Unspecified

Used when DisputeReason is ItemNotReceived or SignificantlyNotAsDescribed.

CustomCode

Reserved for internal or future use.