NAME
RTx-RemoteLinks - Conveniently create links to ticket IDs in other RT instances
DESCRIPTION
With a small amount of configuration, this extension lets you enter new ticket links as foo:123
which are then displayed in the Links box as "Foo ticket #123" with a link to the remote RT instance.
Currently remote ticket subjects are not fetched due to authentication complications, but this could be added in the future.
CONFIGURATION
Set(%RemoteLinks,
Foo => 'example.com', # assumes http:// and RT at the top-level path
Bar => 'https://example.net/rt', # specifies https and a subpath for RT
);
Prefixes are case insensitive, so both "Foo" and "foo" and "fOo" will work.
Once you create links in the system using a prefix, you should leave it configured.
Make sure to add this plugin to @Plugins
as well, as described in "INSTALLATION".
INSTALLATION
perl Makefile.PL
make
make install
-
May need root permissions
- Edit your /opt/rt5/etc/RT_SiteConfig.pm
-
If you are using RT 4.2 or greater, add this line:
Plugin('RTx::RemoteLinks');
For 4.0, add this line:
Set(@Plugins, qw(RTx::RemoteLinks));
or add
RTx::RemoteLinks
to your existing@Plugins
line.Configure your remote RT instances per "CONFIGURATION" above.
- Clear your mason cache
-
rm -rf /opt/rt5/var/mason_data/obj
- Restart your webserver
AUTHOR
Best Practical Solutions, LLC <modules@bestpractical.com>
BUGS
All bugs should be reported via email to
L<bug-RTx-RemoteLinks@rt.cpan.org|mailto:bug-RTx-RemoteLinks@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RTx-RemoteLinks>.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2013-2020 by Best Practical Solutions, LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991