NAME
RT::Action::ChangeUsersToGroups - Action to change requestor, admincc etc from users to customer groups
DESCRIPTION
When run on a ticket, this action will look for users on the ticket that're members of customer groups. Any users found will be replaced with the associated customer groups.
The argument must be one or more comma-separated values from the list:
Requestors
Cc
AdminCcSee RT::Extension::CustomerGroups for details.