/ 
OTRS-ForwardQueue-0.13
River stage zero No dependents

Changes for version 0.13

  • Change: ffa0a5415bd2d5c242c2f35c6badd5fd983174c2 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-11-03 13:40:39 +0000
    • Version 0.13
  • Change: 0da1e8a14d71cab95ae2cbca69b1b8b49ca9fbce Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-11-03 13:39:29 +0000
    • Fix typo in example code
    • Thanks to Claas Hilbrecht for spotting this.
  • Change: f1c6002cd1aaadf2ebcdb2a88bc390ef51672ba8 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-02 11:14:36 +0000
    • Bump version to 0.12
  • Change: 6147179ad90d4dd6cb61939e48239c33c441b648 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-02 11:13:59 +0000
    • Update from address in OrigHeader
  • Change: 64d5c3e95307c5f1dd3c46810a9b296b2576a9f3 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-02 10:39:33 +0000
    • Bump version to 0.11
  • Change: 84ab7ec7d9c6e0daba1c17f4787456d41bf4d2e9 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-02 10:39:16 +0000
    • Configurable From address
  • Change: 4dc9ea5663932222d3499c99cd757f0182223149 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-01 09:55:45 +0000
    • Bump version to 0.10
  • Change: 893b948a6204cfe8f1d3e2068cd23376d3722db7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-10-01 09:55:31 +0000
    • Fix incorrect method call
  • Change: 9b3501899c0db02f1eddfae0629c186ae43dbb55 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-09-30 12:54:29 +0000
    • Bump to version 0.09
  • Change: 231266b0a3f1c2ee48f8e27f929cba57750dd24e Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-09-30 12:18:18 +0000
    • Allow customer notification template to be changed
  • Change: 6ee14bb174fc80fd32805c87e2a3488638b75d35 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-09-11 13:34:32 +0000
    • Update tested versions
    • Have now tested with 3.3.9
  • Change: 91bad7d31c98c986dc1b22d2001df8ff1c4f625c Author: Paul Waring <paul@xk7.net> Date : 2014-04-29 21:34:14 +0000
    • Bump version to 0.07
  • Change: cf25a6b975f380fcd6c889e0be160e439fa2d86c Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-24 10:48:40 +0000
    • Make options read-only
    • No need to change them after being supplied in constructor.
  • Change: 3f8a72ae22f80788602d26c03e41377be95d1bbe Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 20:06:26 +0000
    • Bump version to 0.06
  • Change: 74f2fbe971d99b4fd41b0b1d2bb2b0c896d5e774 Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 20:05:49 +0000
    • Generate CHANGES file from Git log
  • Change: 6b89cd54bc401713833bf104f4e196075f0d6306 Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 17:07:41 +0000
    • Bump version to 0.05
  • Change: 01f5a0fa1ddd1661e266bf4d0dea2a86877c04dc Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 17:07:02 +0000
    • Correct INI file syntax.
  • Change: 04c8c26c11346d9e438bf28e002a1f02d103cf6c Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 17:03:56 +0000
    • Set explict link for Bugtracker
    • Failing to set link explicitly results in the default of rt.cpan.org being used.
    • Uses Dist::Zilla::Plugin::Bugtracker to magically set the relevant metadata.
    • Fixes #9
  • Change: b40062aea4b32af9450d068fc3168c984133276e Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 17:03:30 +0000
    • Update issues link to reflect change of repository name
  • Change: 775767cb59acf5206e94ad9d74040cf62d89fcd9 Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 13:29:37 +0000
    • Bump version to 0.0.4
  • Change: f3eb93c924ff6021c4fb6d0a4543a345b9f90c12 Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 13:28:40 +0000
    • Reduce README.md to bare minimum.
    • All documentation is now contained within the module. README.md exists purely as an aid to those accessing the project through GitHub.
  • Change: f603e57221fb01ab6528190d6d188ac73cd7275f Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 13:28:20 +0000
    • Remove IO::Interactive from dependencies in README
  • Change: 0a5e59e49fbd53d9be98e049b03d309750c8cc3d Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 13:25:50 +0000
    • Convert documentation to use Pod::Weaver.
    • Pod::Weaver automatically creates parts of the documentation using other parts of the code, e.g. VERSION is taken from $VERSION.
  • Change: 107f45f99e84d27d4432c07a04c47476d6842fbd Author: Paul Waring <paul@xk7.net> Date : 2014-04-18 13:17:51 +0000
    • Bump version number
  • Change: 3a3825c516931554f5d7bd9591cd13ca97d5976d Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-17 11:37:27 +0000
    • Update documentation
    • Document process_queue method and remove IO::Interactive dependency (technically this applies to OTRS and not this module).
  • Change: d6c6ac473cf208dca96d1c9dfccf52c9e5bb5f21 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-16 15:35:38 +0000
    • Bump version number
  • Change: 53137c123b777211e3702de98e5ac89fbeaade0b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-15 12:11:36 +0000
    • Update cron job documentation
    • Don't need to specify local::lib on the command line, just the directory where it resides.
  • Change: 061c3334cc528fe9d37bd2e6909f808e4f4dffe7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-14 16:30:04 +0000
    • Document how to use module in a script under cron
  • Change: 7acb0b93fc3cd307214f1ac6b65456f7cbe934e1 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-14 15:54:43 +0000
    • Remove environment file
    • No longer used, simpler example is available in POD.
  • Change: 41e76717b20dffde39b9735377365f2aeb87d17a Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-14 11:41:17 +0000
    • Documentation updates
  • Change: 9ce8ddc76e0a6f1605260ed6ab69875c4f180244 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 15:48:25 +0000
    • Document tested OTRS version
  • Change: bdf8acd339afd7cd7e4be49d7e8a04c37a3a2573 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 15:27:34 +0000
    • Newline at end of file
  • Change: e8a708f7935bc805a3985d872cf453da0ece74d2 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:48:04 +0000
    • Bump minimum Perl version to 5.14
    • Even Debian stable has this now, so not an onerous requirement. Code may still work under lower versions.
  • Change: 9878fbfb719207051957f9690e98e389ef45179f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:40:05 +0000
    • Automatically find dependencies in Dist::Zilla
    • Make sure we skip all the Kernel:: modules, as these are part of OTRS and *not* in CPAN.
  • Change: f5c80ce63c75c874a11f8e7ec7efbd92ecf07fc5 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:33:45 +0000
    • Update .gitignore to reflect new name
  • Change: b293327f5ae1ceb6feaea6a72603526f4e26c065 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:29:17 +0000
    • Change distribution name
    • Dist::Zilla replaces double colon (::) with hyphen (-)
  • Change: b4cd9e7397829cb433a4f9cad1f453f74c829b05 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:26:23 +0000
    • Update Dist::Zilla file to reflect new name
  • Change: 0f6851467a685e29f4d38ae6cc7e123900297971 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:25:55 +0000
    • Update documentation to reflect name change
    • Missed this one in previous commit.
  • Change: 9c158861a0e0c64b576f741b4c004d20994355c0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:23:35 +0000
    • Change module name
    • Now under the OTRS:: namespace, to distinguish from other queue forwarding mechanisms and in preparation for submission to CPAN.
  • Change: e64d5cb2fd8709a102360866a068ec704f1452e5 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-11 13:22:57 +0000
    • Move module to subdirectory
    • Preparation for name change
  • Change: 4a53d6eebc71a4831bff55339fb6a26ccdc34daf Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 15:03:33 +0000
    • Reinstate OrigHeader.
    • Seems we do still need this, even though it appears not to be used anywhere. Reinstating but with subject updated to match Article.
  • Change: 6a94c41049292bdcb1a26de0fcea05af5cdba61f Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 15:02:27 +0000
    • Removing OrigHeader configuration.
    • Not convinced that this is necessary now that we are using ArticleSend.
  • Change: ff5d21fd596c8ecc3e228b877196b41634faa99e Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 13:42:57 +0000
    • Ticket needs to be passed as hashref.
  • Change: 2f087716bcf3c22f2832972cefbc5f991274469c Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 13:40:44 +0000
    • Ticket should be passed as hash, not scalar.
  • Change: 16e3b3bd614bee9fde4e3bc6d3b93324372057f0 Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 13:36:48 +0000
    • Pass full ticket details to notify customer template.
  • Change: 68b06e8ef3bb08005565816280e03bfe733f12ee Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 11:59:22 +0000
    • Set some variables for use in notification template, and use a slightly more descriptive Subject.
  • Change: 058f24a9d9b28477c1c76c44bdea4aaeedbe4681 Author: Paul Waring <paul@xk7.net> Date : 2014-04-10 11:40:36 +0000
    • Ignore some more temporary files and scripts.
  • Change: 67187cf7471af0ae84d61e5a0a24cee215dd52db Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-09 14:34:50 +0000
    • Remove whitespace
    • Causes warning in podchecker
  • Change: 29e33682f2b2eaa3af80134a75c5d25aaf31f0b7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-09 13:55:30 +0000
    • Documenting all possible options
  • Change: 0b11b449cbba3b2c83cbf164cad9e54e3551950d Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-09 13:40:27 +0000
    • Must leave a newline between items
  • Change: 4de8d8016214d2f471f99ca4311512e1f5d96863 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-09 13:39:31 +0000
    • Documenting functions
  • Change: 05db383e4cd166b4507ec1b83f993e1459c61955 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-09 13:21:50 +0000
    • Add debugging option
    • Only show debugging messages if this flag is set in %options
  • Change: dda58e1fcdccd99cfdc70504dc17c185449c18d1 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 15:36:36 +0000
    • Version number should be quoted
  • Change: d67d971ffc591ffdcafc123e82dafa988d613aeb Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 15:30:36 +0000
    • Required Perl 5.12 or higher
  • Change: 7a08ef3a124e804db1167616d4a773bb74e5c107 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 15:18:29 +0000
    • POD update
    • No need for quotes around email address
  • Change: 866f4eb5a51d395deae14a55b9db2ae7eb01cf00 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 15:12:52 +0000
    • Convert tabs to spaces
  • Change: bb2f964d0dbc2932bd4462228e6f6e6caf271346 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 15:11:45 +0000
    • Document Template dependency
  • Change: c1b259d447fb070439107e8ceaf0cc32cf4776f3 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:23:36 +0000
    • Ignore files produced by Dist::Zilla
  • Change: 806eaf1d6531e4a31ea92ad2f57e8ca6a2b4f05f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:22:31 +0000
    • Remove explicit licence file
    • This will be produced automatically using Dist::Zilla
  • Change: 1a0380116891c709f1e073af507362aac34a52ae Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:18:35 +0000
    • Set version to that of main module
  • Change: a81895dfddc4a0f3af5a0976f45298267d1c32c5 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:14:27 +0000
    • .gitignore file
  • Change: 3a526abcbecd0c0710443a70de02af178950e441 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:06:39 +0000
    • Correct Charset typo
  • Change: 3f367d29c0932b4b0b985bdc9b5d52153409d7e7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:05:12 +0000
    • More Dist::Zilla information
  • Change: 1077620dfb00a67ba17548cf6f29af369ed631a8 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 14:04:59 +0000
    • Use ArticleSend instead of ArticleCreate
    • ArticleCreate appears to create a ticket but not send the email.
  • Change: 9a759e55fc10eefe6ab8fcc300835547bca23fdb Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 13:23:24 +0000
    • Skeleton Dist::Zilla file
  • Change: 2bc327414f044cc3202ca31b567e5aaaf3d292b6 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 13:21:42 +0000
    • Remove NoAgentNotify parameter
  • Change: b0fbb545a514ca0f6db2c6899b2ef271f71905b1 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 13:20:16 +0000
    • Set extra OrigHeader values
  • Change: 637a3aabb9db2692c01e731d546eca551acf2c73 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 13:18:23 +0000
    • Set OrigHeader when creating ticket
    • Required for auto-response.
  • Change: 0ff08543e40333b1ac138980edd3aba590c68c29 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 13:10:31 +0000
    • Don't disable agent notification
  • Change: b5a3634239ae4f1476f25c758e3c80a70642ad9c Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:59:22 +0000
    • Add From and AutoResponseType fields
  • Change: 8f3755d466cace47180c7a3658ef1b213d73187c Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:53:52 +0000
    • Must specify content type and charset
  • Change: 15b1a7c2bd14c628ee5551ab702736bac95ec095 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:51:14 +0000
    • SenderType should be 'system' for auto emails
  • Change: 91fabae923139f1ec15973a6f04014c79a91e60f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:50:17 +0000
    • HistoryComment is required field
  • Change: 8b0403d3366ecfcd3234f67101e9f40704fedb52 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:47:13 +0000
    • Create new article when ticket forwarded
  • Change: 131ccc5d5ae40558992df70108ef175df3ac575b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:28:56 +0000
    • Sample template to notify customer of forwarding
  • Change: 7abccb49de654deb17d3be030881f7c6a6d5481f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 12:23:08 +0000
    • Extra documentation and comments
  • Change: 7f62fac7509b0ce88ac5a371f01058f70a286bff Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-08 11:54:05 +0000
    • Remove example script
    • This is now contained within the synopsis section of the module documentation.
  • Change: b10e22d313e62ee8f09c9e541c46f511aaa5268d Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 16:02:20 +0000
    • Remove TODO list
    • All items have now been logged as GitHub issues.
  • Change: 27d10337152c86b4b55dc5bb7e3736770140aca4 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 16:01:46 +0000
    • Moving TODO list items to issues
  • Change: 2cdd498191ecb898f37aef468363c104bc7498fc Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 15:55:26 +0000
    • Moving TODO list items to issues
    • Easier to manage and track progress.
  • Change: 4b8419ad5fb8ea0b39a687c3905c81c1f3491a21 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 15:07:23 +0000
    • Synopsis documentation
  • Change: 7086377b3464fac0746e21264f8a1a7ad76c30a8 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 15:04:55 +0000
    • Additional documentation
  • Change: 5db78679ef7c97091624171d4a5d154a90476fa3 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 15:02:28 +0000
    • Further info on Perl module dependencies
  • Change: de83b985ae16fadfacc2dc46f64c416ac6f84686 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 14:55:49 +0000
    • Use simple email address for envelope from
    • $first_article{'From'} can include the name (e.g. Example <from@example.org>)
  • Change: 6453c33fc8950f1f1cae6feb53dfae7094f848ec Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 14:49:17 +0000
    • Fix syntax error
    • ArticleFirstArticle returns a hash, not a scalar.
  • Change: 4eec2cedc69e1d4b3a76072eb48392c8630b7b02 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 14:48:03 +0000
    • Updated TODO list
  • Change: 9502f3cdbd365443db2cbffce88337789c66dc1f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 14:47:38 +0000
    • Obtain body of forwarded mail from first article
    • Every Ticket contains a number of Articles, the first of which should be the original support request.
  • Change: 8df107a2dd1403a7bb680b5d84f94109ccd8e979 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 14:46:58 +0000
    • Correct use of queue filter
    • Filtering by single queue involves passing a list with only one element (using Queue => 'QueueName' means no queue filtering is performed).
  • Change: dc34b7695eb4749b509c181ee46646f1a31bd48f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 13:54:25 +0000
    • Use existing object instead of class
  • Change: f5188510a9420e419e45a651e32c14be7ab4ec60 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 13:52:05 +0000
    • Declare variable before use
  • Change: e3ca4641ebc8b37d3a54fc9e2c66628525386d18 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 13:49:49 +0000
    • Add support for emailing tickets
  • Change: fdb77782a7c428e49d4638b7ee61a6e4d09d1179 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 13:01:12 +0000
    • Updated example script
  • Change: 5b9d2edee3890469e88914a1b25bb38366785b62 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 12:54:58 +0000
    • Include necessary email modules
  • Change: 7b7605fb9f591ab9aa3f59d91638f28c57f1df68 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-07 12:26:58 +0000
    • Allow locking, history and closing of tickets to be disabled
  • Change: d44410970ca717c60e6dbcecdc41cc062bd26e9f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:29:18 +0000
    • Further documentation
  • Change: 64381133d17c02dfe6f45787410ccd1b1f23a7c7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:26:04 +0000
    • Link to Perl manual pages for dependencies
  • Change: a1d88378d7b8409de86a0a29b7a13821b02ecf11 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:23:57 +0000
    • Need linebreaks between items
  • Change: 9902955653f57a593f0956d04575eb3410fe1e46 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:23:22 +0000
    • Specify indent level
  • Change: e1a057c48ab92b797a04d6c72e7454539cc58fa0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:21:20 +0000
    • Adding POD documentation
  • Change: db5b4a44e4d8427ee6d0ae5832a0d241dced1d59 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 16:00:59 +0000
    • Improvements to environment script
  • Change: e14564151aa3912eb922dc2cf07ea7fcf2030abb Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:47:04 +0000
    • Move library paths from module to environment
  • Change: 8c9189526557c80fe28c37da1700ca8e760c4ca3 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:35:01 +0000
    • Updated TODO
  • Change: b015d6194dc582b988b02d63418b2afacb53aa68 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:26:53 +0000
    • Fix message name
  • Change: 76c4afe3f943c520edcfb57ebd44befcce29a244 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:18:03 +0000
    • Fix syntax errors
  • Change: 71949a09af98439606859ea6511518e37f5bbe09 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:16:52 +0000
    • Process queue code
  • Change: 6f3fd75fa970b69de4f78b0072c36080e54393de Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:16:37 +0000
    • Example script
  • Change: 7477f30ac1d13ff3e6da5cd6bb0e86a2155cf1d0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:16:30 +0000
    • Updated TODO list
  • Change: 145a60850613362b4ad4a90a7d7e0f7e8d4587fd Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:04:33 +0000
    • Fix syntax error
  • Change: efc0e82bd743f515c34a0425da43b74b57312fb0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:03:47 +0000
    • Fix syntax error
  • Change: adfeb76edc6be5702e7b81f53cd648981072f940 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:03:05 +0000
    • Fix syntax error
  • Change: 61a83f3338e7bb29d339c8d1fe654040c1dbf4cd Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 15:02:13 +0000
    • Allow TempDir to be overwritten through options
  • Change: 4427c70a94d96dfe617fef8f484b49fd316c1ec1 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:58:34 +0000
    • Correct dereferencing syntax
    • Was using () instead of {}. Long day.
  • Change: 70a4f278711ff7bb86bebac62f473371e87d7a35 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:55:39 +0000
    • Dereference into separate variable
  • Change: 24981bfe4bbedadcaa7b4c1bd6dbaeda623de460 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:53:35 +0000
    • Dereference query
  • Change: 65c0f301431fdbf6543a0eae1eed7cd407a3462d Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:50:42 +0000
    • Use traits correctly
    • Traits add methods to the object, not the hash reference.
  • Change: e3c0ddd72433f52a303159630f191856bed1fa1b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:45:57 +0000
    • Fix syntax error
    • 'traits' should be used instead of 'trait' in Moose
  • Change: 585af320f4a5bfe6c61d277780a8bc81ebd285e0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:44:51 +0000
    • Fix syntax error
  • Change: 1c79604ecc04d0df98a411b0ddb71b9587a32a00 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:42:57 +0000
    • Replace %query with $self->query
  • Change: 20f457ae658e7f640a26fe1f7394215882599bde Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:37:08 +0000
    • Re-enable traits
  • Change: c780b5029ccb0f4959211b08e4eef39e8019eb4b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:32:20 +0000
    • Copy $self->query to force derefencing
  • Change: 71cd3d6df9605fe04fef6085dd4b6b469c2b7720 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:27:19 +0000
    • Fix syntax
  • Change: cc2eb41333395c5ab05c1d1a5f2d501d4713f10d Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:25:56 +0000
    • Dereference query when passing as a parameter
    • TicketSearch expects a hash, not a hash reference.
  • Change: 1273e2be6eb45c6a5c30cf8be928340cfc800697 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:19:22 +0000
    • Access HashRef directly instead of using traits
  • Change: 7d9e736057bf147d6c638d41a36248e45991bb1b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:06:26 +0000
    • Fix syntax error
  • Change: 4344a85779e4997466258da8d613f052467b58b9 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:05:20 +0000
    • Define set option function in traits
  • Change: 445ad6738636e0f2d77dd5e668aef9ac7234c897 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 14:03:19 +0000
    • Minor syntax tweaks
  • Change: 6f01abe70c63c2e0f38433f24ff583d504338f51 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:59:53 +0000
    • Initialise all OTRS objects
  • Change: 84e01785d04cc2874f3eb90354b8269833bab679 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:39:06 +0000
    • Require a hashref of options
    • These will specify options such as the email address where tickets should be forwarded to.
  • Change: 389159f79bfb4a5f163c26f8bb85cce03c7e6715 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:38:11 +0000
    • Change options to query
    • Query makes more sense as a name - keep things separate from options (e.g. where to send forwarded tickets)
  • Change: a3075723df0188853d3da57e38f7d53df04608f4 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:37:36 +0000
    • Updated TODO list
  • Change: 4b45cdd3c570b442e5ff1b4456fbfa0317a47e77 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:36:57 +0000
    • Add namespace::autoclean dependency
  • Change: ee6f9595d9ad4815b3c1358833b4b451ce7b259f Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:32:37 +0000
    • Use Moose best practice
    • As defined in Moose::Manual::BestPractices
    • Specifically: 1. Auto clean to remove imported symbols. 2. Make immutable for performance improvement, since we don't need to modify the class later. 3. Make attributes required or set sensible defaults.
  • Change: 2f8359d0c50cfe5c4a373cbe2332cc894da448b8 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:08:39 +0000
    • Change ForwardQueue to use Moose
  • Change: 62a8fa2e166990b25568ce5eca1012f0f56818a5 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 13:08:30 +0000
    • Document dependencies
  • Change: a8b203961f701c619d02781067dd82f6217097e2 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:45:19 +0000
    • Remove sample scripts
    • Will rewrite these in due course, once ForwardQueue module is complete.
  • Change: 6141b3fa1e70343e3848395f733b5da673c6dffb Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:42:25 +0000
    • Options needs to be a reference in constructor
    • Failure to use reference causes following error:
    • "Odd number of elements in anonymous hash"
  • Change: 62391275e3e37c64eb144a77dec97c9752dd4280 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:40:05 +0000
    • Change assignment in constructor
  • Change: da9e94e1bf1e22b86a704db5ad8bb673c08e1278 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:38:31 +0000
    • Basic constructor for ForwardQueue
    • Based on perlobjc reference:
    • http://perldoc.perl.org/perlobj.html
  • Change: 14630430bc7db77ca8b0c873583acee1425e025e Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:27:06 +0000
    • OTRS modules import
  • Change: 02b59985061ea4e5db8a69dc2cdfa9273a494fa0 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-04 12:25:50 +0000
    • TODO list
  • Change: 034908db60f43587b182851125fbecf3391018ed Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 15:46:58 +0000
    • Fix syntax error
  • Change: 3fd2143b1238dba7ef871b23b834353e81b44120 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 15:46:21 +0000
    • Ignore ticket number for now
    • Just fetch 10 tickets, to see if UserID parameter makes a difference.
  • Change: 88ece6ef4179ef1f2831ff2b78b146eeb9fa7eaa Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 15:38:30 +0000
    • Use different temporary directory for cache
  • Change: 094b13a228441df26c91a4cc4d21b3c8c9db968a Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 15:01:27 +0000
    • Dump query for debugging
  • Change: 9d4cd473616863a530abb740a97e0fb91519d0ea Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 15:00:17 +0000
    • Reinstate ticket number search
    • Reason this wasn't working was because the ticket number was incorrect.
  • Change: 091e06ccf7ed99e7a95364269b0d8f36536554ad Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 14:58:54 +0000
    • Search for all tickets
    • Limit to 20, but avoid filtering by ticket number for now.
  • Change: 86497d91888ffa8bf58099e7d94f475fb52bd9a2 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 14:58:36 +0000
    • Skeleton constructor
  • Change: 8c2acea0582e5f0c6a26b9558d5066457d724a7e Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 14:56:21 +0000
    • Return search results as a hash
  • Change: a508f9bec6c14bfb7ba56440ad59e93fba027820 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-03 12:33:12 +0000
    • Use Data::Dumper::Simple to show ticket data
  • Change: 57b98ec582fa62c74edce08087bdabfc0a0de612 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:37:34 +0000
    • Count results whilst testing
  • Change: cc308cbe15f1c4ec8789932a0dd9b555b2a35806 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:36:11 +0000
    • Use TicketNumber field instead of TicketID
  • Change: 78ea62518d8849545f9d8f4184522a077a7babad Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:33:49 +0000
    • Print results
  • Change: 2d029004afdc72b16d9b45010632bb24aae41500 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:32:56 +0000
    • Fix syntax error
  • Change: f0d6950c3fa6289ffc662e8737e238eab402e0e2 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:32:13 +0000
    • UserID parameter is required
  • Change: 278259b30a09c8fd5786152f95a68629be42c561 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 16:26:11 +0000
    • Search for tickets
  • Change: 914d8a9669363f3e2fc8be69561a016ff4c260ea Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 15:28:26 +0000
    • Create ticket object
    • Use example from documentation in Kernel/System/Ticket.pm
  • Change: 7bd22b659a5241845ecd2278d7af8060513e5011 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 15:15:46 +0000
    • Use instance method instead of static method
  • Change: a8694c77653c4ee128730f517ba0d51ef813ec63 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 15:11:10 +0000
    • Use correct index for $ARGV
    • Forgot that Perl stores script name in $0 rather than $ARGV[0]
  • Change: 22d7cdf0eda483c26fb2ae6ff441ca2e7f83d31b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 15:07:10 +0000
    • Use full module path for TicketSearch
  • Change: d1b4fbe578b30f15059524ebafa7f79ef2c88fa5 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 15:04:00 +0000
    • Simple 'find ticket' script
  • Change: 6f5d0752c48feff0415dcaf2946aa87df60522f8 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 14:38:16 +0000
    • Import OTRS modules
  • Change: 4e5327e9febec16c541ecc9f1acc3d1d3e6dc1ad Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 14:36:07 +0000
    • Search in lib subdirectory for modules
  • Change: baae3e54162d00d704133c98ab654fd1a3dd843b Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 14:34:39 +0000
    • Move module to lib subdirectory
  • Change: 1cc86bad0e6abd48770ea0ada9ac7c4ab0b253b7 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 14:33:12 +0000
    • Modules have to return true
  • Change: ad314348b2598a40889080aeb5c75817fab5f010 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 14:31:37 +0000
    • Skeleton files
    • Module and script
  • Change: 731f787d265c4b19944abd8076b2ce83d5474fb1 Author: Paul Waring <paul.waring@manchester.ac.uk> Date : 2014-04-02 12:00:26 +0000
    • Updating README
  • Change: b1be97c7cc6b8024fa4c994ba3ff6471bfcf25ad Author: Paul Waring <paul@xk7.net> Date : 2014-04-02 03:49:25 +0000
    • Initial commit
  • End of releases.

Modules

OTRS::ForwardQueue
Forwards the contents of an OTRS queue to a given email address.

Other files