NAME
PHPLive::Report - Generate reports for PHP Live!
VERSION
This document describes version 0.04 of PHPLive::Report (from Perl distribution PHPLive-Report), released on 2014-08-16.
SYNOPSIS
Use the included gen-phplive-reports to generate HTML report files.
DESCRIPTION
PHP Live! is a web-based live chat/live support application, http://www.phplivesupport.com/. As of this writing, version 4.4.7, the reports it generates are quite limited. This module produces additional reports for your PHP Live! installation.
FUNCTIONS
gen_phplive_reports(%args) -> any
Arguments ('*' denotes required arguments):
dbh* => obj
month* => int
year* => int
Return value:
(any)
parse_phplive_transcript($transcript) -> any
The plain
column in p_transcripts
table stores the actual chat transcript. Entities characters like <
and >
are HTML-entities-escaped (becoming <
and >
). Multiple lines are squished together into a single line. No timestamp is recorded for each message.
Arguments ('*' denotes required arguments):
transcript* => str
Return value:
(any)
TODO
Add operator reports
avg_simul_chats
Add department reports
Add report: monthly number of chats against hour of day
With bar chart.
Add report: number of chats against day of week
With bar chart.
HOMEPAGE
Please visit the project's homepage at https://metacpan.org/release/PHPLive-Report.
SOURCE
Source repository is at https://github.com/sharyanto/perl-PHPLive-Report.
BUGS
Please report any bugs or feature requests on the bugtracker website https://rt.cpan.org/Public/Dist/Display.html?Name=PHPLive-Report
When submitting a bug or request, please include a test-file or a patch to an existing test-file that illustrates the bug or desired feature.
AUTHOR
Steven Haryanto <stevenharyanto@gmail.com>
COPYRIGHT AND LICENSE
This software is copyright (c) 2014 by Steven Haryanto.
This is free software; you can redistribute it and/or modify it under the same terms as the Perl 5 programming language system itself.